Poor WiFi signal

[Adamslake]

I have switched to your broadband from virgin a few months ago I am getting poor signal from the hub up stairs and in the garden 

[peter-marlow+1966]

You can contact  sky and ask for a booster  to help with  the wifi signal  they are free, if i remember  right  sky will do a check  on  your line and send a booster  in the post or send an engineer  out  to set it up, but ring sky and ask them

[JimM1]

@peter-marlow+1966 They are not free, so you do not remember right.

[peter-marlow+1966]

Ok sorry about that  i don't  remember  being charged  a fee for my pob back in January  last year  when i had my full fibre  fitted  and got my sky wifi max hub 

[peter-marlow+1966]

I know i pay for the hub monthly 

[JimM1]

@peter-marlow+1966 You may be correct, but your partial answer is not, you have to subscribe to the wifi max to get the benefits of pod hardware, then all the rules apply regarding 1 2 3 etc...

[peter-marlow+1966]

My hub is sky wifi max did i not say ? Gigafast broadband 900mps  full fibre  to the property so i pay for the hub monthly with my  broadband  bill

[peter-marlow+1966]

And i also have a pob wifi booster to

[JimM1]

@peter-marlow+1966 Not at the start of your answer, so link below should you wish to refresh your self.

Enhanced Wall to Wall WiFi Guarantee | Sky Help | Sky.com | Sky Help | Sky.com

[peter-marlow+1966]

Thanks i will