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Discussion topic: Poor WiFi signal buffering

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This message was authored by: Col19

Poor WiFi signal buffering

Had a new router as I have upgraded my service to fibre however the signal now around the house is much worse than before with either a very slow service or buffering this never used to happen, we have conducted speed tests on the device and receiving very low speed, this is not the service I am paying for  

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This message was authored by: Chrisee

Re: Poor WiFi signal buffering

Posted by a Superuser, not a Sky employee. Find out more

@Col19 there are a couple of reasons why wifi range decreases when upgrading Sky broadband. The first is where the customer has Sky Q tv boxes and switches to a white Sky hub which no longer allows the Q boxes to act as wifi extenders. Thecsecond is where the new full fibre connection is in a different position so the hub has moved. 

Does either of those apply ro your situation?

 

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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