Poor WiFi in main bedroom following new router

[KimKnight]

I am getting very poor or no WiFi in my main bedroom following a new router being fitted in another room on 24 March and intermittent access in other rooms. I was sent a booster in the post but this has not resolved the issue and my wifi is now worse than it was on my previous router. I had very little  issues with the old router, but decreased wifi on this new router which was supposed to be an improvement not a worse service.

[Addie15 · Accepted solution]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

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Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147