Poor WiFi erratic across house

[Grant24]

Can you help? I pay for SKY Ultrafast + so should be getting over 480mps which your service checker states it is!!! However my WiFi across my house is worse than before I upgraded. My Sonos will not stay connected and work laptops are freezing daily, all due to poor network issues. 
I upgraded to one of the best packages to get rid of these frustrations, however it's worse? 

what can you do to support please? 

thanks 

[mae-3]

@Grant24

Connection issues despite upgrading to a higher-tier service package can be irritating. Here are some suggestions that might help improve your WiFi performance:

1. Router Placement: Ensure your router is centrally located in your home and elevated from the ground. Avoid obstructions like walls and metal objects.
2. WiFi Extenders or Mesh Systems: Consider using additional WiFi extenders or upgrading to a mesh WiFi system to cover dead zones in your house, eg: Sky Max.
3. Interference Management: Reduce interference from other electronic devices by ensuring they're not near the router.
4. Wired Connection: For critical devices like work laptops, consider a wired connection to the router to ensure stable connectivity.
5. ISP Support: Contact Sky for additional support, as there may be a configuration issue or external factors affecting your service.

If problems continue, it may be worthwhile to have a technician from Sky assess the setup and resolve underlying issues.

[Wilko+71]

House is extended and I lose WiFi coverage at either side.  I am unable to move router from its central location.  Can you please supply boosters 

[JimM1]

@Wilko+71 If you have sky Max and the additional addon coverage package, but you still have to call sky there is NO other way to do it, linked below all the details you will need!

getting sky max and how to get the pod's
https://www.sky.com/help/articles/sky-wifi-max
https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee