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Discussion topic: Poor WiFi coverage

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This message was authored by: derjenluc

Poor WiFi coverage

The WiFi signal upstairs in my house is very poor. Only decent signal is in the same room as the router
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This message was authored by: TimmyBGood

Re: Poor WiFi coverage

Posted by a Superuser, not a Sky employee. Find out more

@derjenluc 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: AndrewFlintoff

Re: Poor WiFi coverage


@derjenluc wrote:
The WiFi signal upstairs in my house is very poor. Only decent signal is in the same room as the router

For poor WiFi signal upstairs, consider moving the router to a more central location or using a WiFi extender to boost the signal. Check for obstacles that might interfere with the signal strength

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