Service checker saying I have an issue but when I run test there none

[anncaddy]

My WiFi is running slow and when I go to the service checker says there is a WiFi problem but when I run the test says there no issue and I go back to the service checker and still says there is a problem with my WiFi, any help? 

  

[Addie15]

Hi there, @anncaddy. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[anncaddy]

Hi, today im not getting the red image one and its all green, still a bit slow id say though