@Hurley2Rise several different possible causes you need to narrow down the issue by running the service checker in the My Sky appwhich will give you the most recent spedd to your hub and if you click through the history of tests for the last month with the guranteeed speed fir your line. If there is an issue there the app should offer further help or call Sky.
However if that is OK the issue is the extremly common issue of poor wifi in your home. More help here https://www.sky.com/help/articles/broadband-tips-when-working-from-home
=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
