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Discussion topic: Poor WiFi connection

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This message was authored by: Scott_m

Message posted on ‎12 Nov 2024 03:14 PM

Poor WiFi connection

Hi, we have sky broadband and the WiFi connection for the past week has been terrible/ unusable. Connection test shows everything is OK but it is not. I'm unable to continue to work from home. We have a black router if that helps
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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎12 Nov 2024 03:37 PM

Re: Poor WiFi connection

Posted by a Superuser, not a Sky employee. Find out more

@Scott_m Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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