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Discussion topic: Poor WiFi connection

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This message was authored by: DavidAllen1

Poor WiFi connection

Not happy with my sky router, I live in a small 3 bed semi 1980 build with single block internal walls, and the WiFi keeps dropping out from my external camera which is approximately 2.5 meters away.

Also my tv in my daughters bedroom keeps having the signal dropped!

in all the time I was with Vodafone we never had any of these issues!

and also my sky stream box is rubbish, none of the highlights appear, not impressed at all.

if these can't be sorted out il be forced to leave sky and return to Vodafone 

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This message was authored by: caesarome

Re: Poor WiFi connection

Posted by a Superuser, not a Sky employee. Find out more

@DavidAllen1 

The next time this happens have a look to see what the lights on your broadband hub are doing then try going through this:

 

https://www.sky.com/help/articles/hub-lights-explained-start

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