Discussion topic: Poor WiFi connection and speed
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Message posted on 30 May 2025 05:05 PM
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Poor WiFi connection and speed
My WiFi connection has been appalling since last month and for the past month I have been losing signal in my home which has stopped me from working. I've increased my package and still nothing I'm very disappointed and would like to see what can be done to rectify this before I consider moving to another provider
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Message posted on 31 May 2025 08:06 AM
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Re: Poor WiFi connection and speed
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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