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Discussion topic: Poor WiFi/bandwidth

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This message was authored by: Miles11

Poor WiFi/bandwidth

I've had Sky broadband for a few years and always had good WiFi and signal, however I've recently moved and taken my router with me, I've downsized in house size and there are less devices connected, however, my WiFi really struggles, particularly when on Teams meetings (I work from home).

 

This is starting to impact my work daily, and I've tried all the troubleshooting steps (reset hub etc), and the router is in an open place fairly centrally to the house, only a small 2 bed house and so I would not expect signal to be a problem.

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This message was authored by: Highlinder

Re: Poor WiFi/bandwidth

Posted by a Superuser, not a Sky employee. Find out more

@Miles11 black or white router from Sky? Do you have broadband boost or a max subscription if you have a white router?

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This message was authored by: Miles11

Re: Poor WiFi/bandwidth

Black router and no boost subscription. I would really hope I wouldn't need such a subscription for such a small house and I didn't have any issues in my last house which was bigger.

This message was authored by: Jj83

Re: Poor WiFi/bandwidth

Hi, I have the black router and I also work from home. For the past couple of months I have been experiencing the same issue with Wifi it's impacting my work. My family are struggling with using sky or ither streaming apps. 
sky do not seem to have an answer. 

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