Poor Wi-Fi despite tests saying no issues

[RJH4]

My broadband seems to have a mind of its own and dropping the signal on a frequent basis. I've reset the router on a number of occasions and run connectivity tests which all say is fine.

Additionally I am now finding devices are failing to connect the the Wi-Fi including my Nest heating and my robot vacuum. 

Any advice would be appreciated 

[Addie15]

Hi there, @RJH4. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.