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Discussion topic: Poor Internet signal
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This message was authored by: AliAlshammari
Message posted on 18 Jun 2026 06:54 PM
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Poor Internet signal
Very poor Internet signal with speed less than 1 MB per second most of the time.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 18 Jun 2026 07:22 PM
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Re: Poor Internet signal
A poor signal in certain rooms is something that comes up on here on a regular basis so try going through this to see if it helps:
If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:
https://www.sky.com/help/articles/sky-wifi-max
So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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