Poor Internet or wifi

[GeorginaAkdag]

For months we have struggled with our internet or wifi connection. We have to take our devices off wifi a lot and use our 4g/5g service through our mobile data. It's becoming a joke and if it's not rectified I will be cancelling. 

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147