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Discussion topic: Poor Connectivity
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This message was authored by: Mlm0810
Message posted on 09 Jun 2026 09:55 PM
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Poor Connectivity
Loosing connectivity for streaming channels
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 10 Jun 2026 06:09 AM
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Re: Poor Connectivity
@Mlm0810 sounds like the TV or devicecyou using to stream has a poor data delivery which is a common issue if using WiFi. You can check yourself by running the Network test innthe Get Help menu of the Netflix app. Improving WiFi in the room shere you arexstreaming should help or by using an `Ethernet cable.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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