Poor Connection

[Ejn]

We are having poor connection upstairs to WiFi both on mobile phones and TV. We have a sky booster upstairs already but the TV doesn't connect or if it does, glitches a lot. The same with phones upstairs. 

We have tried moving the router closer, turning it off and on, refreshing it. 

[Mr+Flibbles+86]

Hi there @Ejn , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Ejn 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.