I have recently moved house and switched my sky broadband over to my new address,
a engineer came on the 31st to install the fiber, but he said the duct was blocked. He said it can take up to a week for an another engineer to come and unblock it. I haven't received any updates regarding this issue, what do I do?
Posted by a Superuser, not a Sky employee. Find out more
@Ryyan24 You would need to call Sky and ask for any updates on when the blockage is going to be cleared. But Openreach may have to dig up a pavement or road and this needs permission from the council this takes time.
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