Pod not connecting

[Vinglen22]

New Router placed opposite side of house. Old one was in the middle worked well. Wifi coverage back of house non existing. Sent 2 pods neither will connect. 

Any ideas, they show up in the app.

Have moved them closer still not connecting.

Not sure what to do next. If I scan the brown sticker on the pod it dies nothing. Takes me to a note??

[JimM1]

@Vinglen22 Watch the video in the link below for the sky max and pods! There may also be something about scanning the QR code on the box that the pods came in, not so sure about that, but look at the packaging boxes!

https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with