Playlists all disappeared

[Jou1970]

Ok so all my playlists on both my sky pucks have been cleared am having to reset my hub every day twice a day yet when I run a test everything appears to be ok worst TV streaming service I've ever had why oh why did you stop using the sky dishes. Hate to say it but this new way of streaming is terrible anyone else having the same issues

[TimmyBGood]

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@Jou1970 wrote:

 why oh why did you stop using the sky dishes. 

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Sky Q (and even Sky+ HD) are still active products, and likely to remain so to the end of this decade when the broadcast satellites in the Astra 28.2E cluster reach their end of life.