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Discussion topic: Pixilated

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GemmaThorne
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This message was authored by GemmaThorne This message was authored by: GemmaThorne

Pixilated

‎04 Jan 2025 05:08 PM

Good Evening, 

we are watching the Lockerbie programme and every 30 seconds or so the screen goes all pixilated ?

can you please tell me why this is ?

thank-you 

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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1

Re: Pixilated

‎04 Jan 2025 05:13 PM

Posted by a Superuser, not a Sky employee. Find out more

@GemmaThorne  Are you using Sky Q, Sky Glass or Sky stream?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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