@Pierre23 Your duplicate thread you created in the accessibility section has been removed, please don't create duplicate threads.
Can you exoplain more, What signal are you referring to as TV's can get a signal from numerous sources, is this a Glass TV or a different TV? Is this a Sky stream related setup or SkyQ (satellite box)?
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
