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Discussion topic: Picture freezing

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This message was authored by fc21348 This message was authored by: fc21348

Picture freezing

Keeps freezing and sound cutting out

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987 Answer

Re: Picture freezing

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987 Answer

Re: Picture freezing

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Deirdre3210 This message was authored by: Deirdre3210

Re: Picture freezing

My tv is freezing and there is lag time with voice

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