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Discussion topic: Phone and tablets say connected but using data

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This message was authored by: Linda1812

Message posted on ‎08 Apr 2024 10:50 AM

Phone and tablets say connected but using data

Phones and tablets say connected to wifi but using data. Used up all this months data even though tells us on our phones that we ate connected to sky wifi

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This message was authored by: TimmyBGood

Message posted on ‎08 Apr 2024 11:18 AM

Re: Phone and tablets say connected but using data

Posted by a Superuser, not a Sky employee. Find out more

@Linda1812 

 

So what happens if you switch off cellular data access?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Linda1812

Message posted on ‎08 Apr 2024 04:19 PM

Re: Phone and tablets say connected but using data

I can't get online.

 

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