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Discussion topic: Phone WiFi

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This message was authored by: Anthig52

Phone WiFi

Can anyone help or explain why my Samsung s25 is receiving slow wifi from my router but my iPhone has a good signal

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This message was authored by: Chrisee

Re: Phone WiFi

Posted by a Superuser, not a Sky employee. Find out more

@Anthig52 check the settings on the Samsung phone there is no reason why the Sky hub wont deliver identical speeds to both phones assuming yhry are in the same area in your home. There are numerous tips online about how to sort slow WiFi on the S25 but a reaset seems a sensible first step.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Anthig52

Re: Phone WiFi

I have tried all tips online to no success. I have the sky max hub

This message was authored by: Chrisee

Re: Phone WiFi

Posted by a Superuser, not a Sky employee. Find out more

@Anthig52 there are no technical reason why a Sky hub will give different speeds to two phones in the same area. Appreciate you say you have tried the online fixes but understand it is the signal strength thst determines the speed of the connection. I have checked the Samsung S25 is listed as WiFi7 compliant so is backwards compatable with the Sky Max hub's WiFi6 service. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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