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Discussion topic: Petr

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This message was authored by: Petr24

Petr

Broadband not working Edinburgh 

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This message was authored by: GD1

Re: Petr

Posted by a Superuser, not a Sky employee. Find out more

@Petr24   First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Daniel0210

Re: Petr

Posted by a Superuser, not a Sky employee. Find out more

@Petr24 
If you are new to the forum, or this is your first post, then welcome to the Community which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

There are other posts reporting the same I'm afraid. 


▪️I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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