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Discussion topic: Persistent issue with connection

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This message was authored by: Alice110

Persistent issue with connection

Since upgrading to "gigafast" I have had nothing but issue after issue of dropouts and connection problems. 3 engineers have visited my home address to resolve the problem, numerous boosters have been installed, yet I am still having problems. I have been reluctantly paying in full every month for this package, yet not receiving the service I am paying for. If this can not be resolved promptly i request that my contract be cancelled without any fees as underlined terms of service. 

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This message was authored by: JimM1

Re: Persistent issue with connection

@Alice110 Would be best that you raise your issue as a complaint with sky, the Forum is not the place for such!

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