Discussion topic: Payment
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Message posted on 15 Nov 2024 09:40 AM
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Payment
Hi, I have paid of a previous balance for my broadband to be back up and running, and it stated that it is in the process of cancellation. I would like to renew the contract if possible please? Thanks
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All Replies
Message posted on 15 Nov 2024 09:51 AM
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Re: Payment
@Emily0103 You will have to call Sky to see if its possible to renew.
Message posted on 15 Nov 2024 10:06 AM - last edited: 15 Nov 2024 10:07 AM
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Re: Payment
It’s worth noting that it you’re in arrears for 56+ days Sky can fully terminate your subscription. Is that likely to be the case here? As stated by @daveNOS all you can do is contact Sky to see if they'll allow you to rejoin.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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