Discussion topic: Password wrong
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Message posted on 03 Aug 2026 07:17 PM
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Password wrong
I can't log onto my phone it says the sky password is not correct
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Message posted on 03 Aug 2026 07:38 PM
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Re: Password wrong
@Mark856
If you are seeing an error about entering the wrong Wifi password then make sure you are not getting a 1 and l or a 0 and O muddled as it is quite easy to do this. It must also be entered as shown on the hub itself so use upper case letting if required.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 03 Aug 2026 07:39 PM
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Re: Password wrong
This is exactly the same for me just now and tv and Alexa are not connected to WiFi. Rebooted hub and completed broadband service check and it says it is all fine but it's not?
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