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This discussion topic has been answered Discussion topic: Packet loss
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This message was authored by: grandmnd
Message posted on 02 Apr 2026 09:39 AM
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Hi, Ive noticed for awhile that my router will randomly force reset itself. When using products like geforce now its noted that I have a very high packet loss rate. Ive had engineers put multiple times and this issue is still persisting
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This message was authored by: TimmyBGood
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Posted by a Superuser, not a Sky employee.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 02 Apr 2026 11:34 AM
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@grandmnd wrote:
Ive had engineers put multiple times and this issue is still persisting
Unfortunately there's little incentive for Openreach to persist with dodgy copper circuits these days, and no ISP genuinely prioritises latency or packet loss.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: TimmyBGood
Answer
Posted by a Superuser, not a Sky employee.
Find out more
* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 02 Apr 2026 11:34 AM
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@grandmnd wrote:
Ive had engineers put multiple times and this issue is still persisting
Unfortunately there's little incentive for Openreach to persist with dodgy copper circuits these days, and no ISP genuinely prioritises latency or packet loss.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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