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Discussion topic: PS5 Interference

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This message was authored by HENDO1872 This message was authored by: HENDO1872

PS5 Interference

Looking for some help with Speed up lag on my PS5 whilst gaming. The problem mainly only really occurs when I am Gaming in the living room and the wife goes to the kitchen and watches something via the sky mini box? All devices are conected via wifi. 

Any helpful advice would be appreciated. 

Thanks 

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: PS5 Interference

Posted by a Superuser, not a Sky employee. Find out more

@HENDO1872 

Is the PS5 connected via WiFi? Its likely to be that the network is struggling to cope when the mini box is in use

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
HENDO1872
Topic Author
This message was authored by HENDO1872 This message was authored by: HENDO1872

Re: PS5 Interference

yes unfortunately it the PS5 needs to be connected via wifi. This workks great normally but only an issue when mini bow is on and watching recorded programmes ??

This message was authored by jamesn123 This message was authored by: jamesn123

Re: PS5 Interference

Posted by a Superuser, not a Sky employee. Find out more

@HENDO1872 

Likely to do with the mesh network created by the Sky Q boxes then. 
There are a few options you have

- Ethernet

- Powerline

- Disable the hotspotting feature on the Sky Q boxes

- Use a 3rd party router for the PS5 and possibly other devices. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
HENDO1872
Topic Author
This message was authored by HENDO1872 This message was authored by: HENDO1872

Re: PS5 Interference

was thinking about trying powerline adaptor first but also seen people on here having issues using them with a sky router ? Does turning off hot spotting mean mini box would not connect to main box therfore unable to access programmes? 

This message was authored by jamesn123 This message was authored by: jamesn123

Re: PS5 Interference

Posted by a Superuser, not a Sky employee. Find out more

@HENDO1872 

Powerline should work fine with Sky. Its just not recommended to use to connect a Sky Q main or mini box.

 

As for the hotspotting, Sky Q boxes provide a boosted signal for your devices, if you switch this off it may just make the overall signal weaker, but may improve reliability for the PS5. The mini box itself will still function as normal. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
HENDO1872
Topic Author
This message was authored by HENDO1872 This message was authored by: HENDO1872

Re: PS5 Interference

thanks for that. Any idea how to switch off hotspotting ? I also thought switching off 5GHz on main Sky Q box close to PS5 may reduce interference but when I do this the mini box no longer is able to connect! Is it possible for mini to connect using only 2GHz ??

This message was authored by jamesn123 This message was authored by: jamesn123

Re: PS5 Interference

Posted by a Superuser, not a Sky employee. Find out more

@HENDO1872 

Should be under the advanced WiFi settings.

No any mini boxes need 5ghz to communicate back with the main Sky Q box. 2.4ghz WiFi is too slow for transmission.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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