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This discussion topic has been answered Discussion topic: PROMISED BROADBAND HUB UPGRADE SPEED FROM TODAY

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This message was authored by: GaryTams

PROMISED BROADBAND HUB UPGRADE SPEED FROM TODAY


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This message was authored by: Chrisee Answer

Re: PROMISED BROADBAND HUB UPGRADE SPEED FROM TODAY

Posted by a Superuser, not a Sky employee. Find out more

@Geordie12 not stuck for choice loads of ISPs around which you can buy from will depend on the networks available in your road. If you only have an Openreach line and the issue is a dodgy line moving isps wont helpas the problem will move with you. Easy to switch these days with the One Touch switch process just contact your new supplier and they handle the whole thing including cancelling with Sky.

 

However check you are not in the fixed contract period as Sky will bill you for cancellation charges unless thry have been waved due to an inability to supply the contracted service.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: JimM1

Re: PROMISED BROADBAND HUB UPGRADE SPEED FROM TODAY

@GaryTams What is still not working?

This message was authored by: Geordie12

Re: PROMISED BROADBAND HUB UPGRADE SPEED FROM TODAY

I'm looking at alternatives to sky. I've been with them for more than 20 years but now I've had enough.

This message was authored by: Chrisee Answer

Re: PROMISED BROADBAND HUB UPGRADE SPEED FROM TODAY

Posted by a Superuser, not a Sky employee. Find out more

@Geordie12 not stuck for choice loads of ISPs around which you can buy from will depend on the networks available in your road. If you only have an Openreach line and the issue is a dodgy line moving isps wont helpas the problem will move with you. Easy to switch these days with the One Touch switch process just contact your new supplier and they handle the whole thing including cancelling with Sky.

 

However check you are not in the fixed contract period as Sky will bill you for cancellation charges unless thry have been waved due to an inability to supply the contracted service.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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