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Discussion topic: POOR BROADBAND SPEED AND PING WARNING

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This message was authored by: Mike5573

POOR BROADBAND SPEED AND PING WARNING

Hi, I've checked my broadband speeds on my phone and it says I only have 100mb. I'm trying to stream games via Xbox cloud gaming on my Xbox and the games are lagging and producing a warning that says speeds are too low to play and ping is low. Is there something I can do to fix this? I've unplugged the router for 5 minutes a day the situation is still the same.
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This message was authored by: Chrisee

Re: POOR BROADBAND SPEED AND PING WARNING

Posted by a Superuser, not a Sky employee. Find out more

@Mike5573 100Mb/s isxampke for online gaming which in practice needs roughly 10Mb/s to play but more important than bandwidth is signsl stability. The biggest cause of ping spikes is packet loss due to interference. Thecweaker tge WiFi dignal the worse the problem.

 

Ideally you would connect an xbox by ethernet cable to the hub which overcomes both issues. Where thst isnt possible a set of powerline adapters can work as these use the mains wiring to carry the data. Failing that getting your home wifi upgraded is a possible solution. Simpky adding an extender might help but a lot depends on the layout of your home, how it is built and the number of neighbours' networks in range.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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