11 May 2023 09:09 PM
Over the last 3 hours the connection went on and off around 10 times. It's a short cut that last 30 seconds and then is up again.
I'm in East London. Isle of dogs
11 May 2023 09:15 PM
Posted by a Superuser, not a Sky employee. Find out more@Ewa77 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
11 May 2023 09:26 PM
The WiFi is good but sometimes it goes off and the immediately on again after 30 seconds. Isn't there any problems in the area?
11 May 2023 09:28 PM
Posted by a Superuser, not a Sky employee. Find out more@Ewa77 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...
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