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Discussion topic: Outreach internal box broken and needs reapir

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This message was authored by: dave+canterbury

Message posted on ‎24 May 2026 02:35 PM

Outreach internal box broken and needs reapir

Had a mirror fall off the wall and snap the outreach box off the wall, do i contact sky or outreach???

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎24 May 2026 02:43 PM

Re: Outreach internal box broken and needs reapir

Posted by a Superuser, not a Sky employee. Find out more

@dave+canterbury 

Openreach (not Outreach) won't speak to customers only the ISPs, so you need to report it to Sky. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
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This message was authored by: GD1

Message posted on ‎24 May 2026 02:43 PM

Re: Outreach internal box broken and needs reapir

Posted by a Superuser, not a Sky employee. Find out more

@dave+canterbury  Do you mean the Openreach Master socket?  You'll need to cal Sky they may charge you for the repair.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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