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Discussion topic: Outage killearn

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This message was authored by: Killearn

Message posted on ‎30 Aug 2025 01:52 PM

Outage killearn

We have an outage in killearn. Anyone else having the issue or heard from sky when it will be fixed?

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This message was authored by: Daniel0210

Message posted on ‎30 Aug 2025 01:55 PM - last edited: ‎30 Aug 2025 01:57 PM

Re: Outage killearn

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@Killearn 

Sky won't know when it'll be back on. It will depend on where and what the fault is. 

The service level agreement in the UK between ISP’s and Openreach for fixing a fault is 2 WORKING DAYS which is the usual quoted time as Openreach claim to fix faults within that timeframe in 85+% of cases.



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This message was authored by: caesarome

Message posted on ‎30 Aug 2025 01:58 PM

Re: Outage killearn

Posted by a Superuser, not a Sky employee. Find out more

@Killearn 

Any updates should appear here:

 

https://www.sky.com/servicechecker

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