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Discussion topic: Outage 10th December

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This message was authored by Sabazios This message was authored by: Sabazios

Outage 10th December

Hi,

had an outage since the 10th December but it was from the 9th December.

 

no updates have been given , and receding 2gb comp isn't helping as I work from home. It's been 4 days and still no update. Who do i contact to see what is happening.

 

thanks,

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Sabazios
Topic Author
This message was authored by Sabazios This message was authored by: Sabazios

Re: Outage 10th December

Receiving 

This message was authored by caesarome This message was authored by: caesarome

Re: Outage 10th December

Posted by a Superuser, not a Sky employee. Find out more

@Sabazios 

Does anything appear here for you:

 

https://www.sky.com/servicechecker

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Sabazios
Topic Author
This message was authored by Sabazios This message was authored by: Sabazios

Re: Outage 10th December

Hi,  have the red there is an issue with your broadband and it's been like that since last Sunday. First I was told 48 hours 6 days later nothing has changed. 

This message was authored by rottie This message was authored by: rottie

Re: Outage 10th December

I'm so sorry .. I have exactly the same complaint in another thread, only I have broadband outtage since 7th.

I am being told to wait, stilll, but how do I know somebody is even looking at this, a week later.

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