I n March 2022 I had Sky broadband and talk installed in my new adress, within days My router started to constanly cut out and my telephone calls was being badly interfered with.
After an Openreach engineer came out and installed a new telephone socket, Sky decided to test my telephone line for a few days, after a few days I had an email to say that they were cancelling my contract as they could not guarantee the promised 60mbs to my router.
My router has for the last 20 months constantly loses internet and telephone connection, and it is getting worse as time goes on. and the phone does crazy things.
The only thing I can think of is that there is a fault in the underground telephone cable.
I can not get in contact with Openreach as I have to contact sky first, but SKY will not listen to my complaints as I have no contract with them.
The Full fibre rollout is another reason why they will not look at my compaint, and the earliest full fibre will be rolled out to my street is Dec 2026, yet full fibre has been put in streets around 100m from where I live.
Has anybody any Idea what I can do next?
