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Discussion topic: Out of sync voice

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This message was authored by: Lyndsey000

Message posted on ‎16 Apr 2024 03:50 PM

Out of sync voice

Hi, my Netflix is out of sync with the voice over and isn't working properly 

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This message was authored by: mae-3

Message posted on ‎16 Apr 2024 04:07 PM

Re: Out of sync voice

@Lyndsey000 

 

Most audio/video equipment even smart TVs when connected by ARC will have a function to adjust the lipsync, but eARC should do the function automatically. If you are using a separate audio system that has eARC and it is out of lipsync then check you are using an HDMI cable that supports eARC.

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This message was authored by: Chrisee

Message posted on ‎16 Apr 2024 04:47 PM

Re: Out of sync voice

Posted by a Superuser, not a Sky employee. Find out more

@Lyndsey000 you have posted innthe Broadband forum but your issue is not related to broadband. If you tell us which Sky TV system is causing the problem one of the Superusers can move your post to the appropriste forum.

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