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Discussion topic: My tv glass keeps going off says issue with broadband

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This message was authored by: Jomo20

My tv glass keeps going off says issue with broadband

Internet keeps going off, I have sky glass so it keeps goin off
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This message was authored by: Chrisee

Re: My tv glass keeps going off says issue with broadband

Posted by a Superuser, not a Sky employee. Find out more

@Jomo20 The first step is to log into the My Sky app which works overca mobile connection and run the connection test as thst will check if therevis a known fault and if the hub is connected it will test thst connection and can offer to book an engineer to check everything. If it doesnt give Sky a call but things are pretty budy as the recent bad westher has caused loads of similar faults unfortunately.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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