Our broadband keeps dropping out .

[Jtitley1]

This week our broadband has been dropping out a lot but tonight it totaly went off for 15 mins. Not good when payinv a premium for quality connection.

[Highlinder]

@Jtitley1 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

Also look at the service checker to see if shows any issues.