04 Apr 2024 09:54 PM
This week our broadband has been dropping out a lot but tonight it totaly went off for 15 mins. Not good when payinv a premium for quality connection.
04 Apr 2024 09:57 PM
Posted by a Superuser, not a Sky employee. Find out more@Jtitley1 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
Also look at the service checker to see if shows any issues.
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