Discussion topic: Ordered a new connection 4 days ago engineer hasnt turned up

This message was authored by: Tasha58 · ‎16 Mar 2025

I ordered a new connection 4 days was meant to have an engineer visit today noone turned up how do I cancel please

This message was authored by: GD1 · ‎16 Mar 2025

@Tasha58 New broadband connections take a minimum of 10 workimg days from placing an order, did you receive confirmation that your broadband service would go live as it's very unusual to have egineers turn up on a Sunday to connect your broadband service

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: caesarome · ‎16 Mar 2025

@Tasha58

What shows here regarding your order:

https://www.sky.com/ordertracking

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Discussion topic: Ordered a new connection 4 days ago engineer hasnt turned up

Ordered a new connection 4 days ago engineer hasnt turned up

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