Discussion topic: Order

This message was authored by: Angelis · ‎11 Oct 2022

I ordered an broadband and talk set up that will be activated on 17th October...Will they send me the router?

This message was authored by: cookiemonsteruk · ‎11 Oct 2022

From memory the hub is posted royal mail 48 hour so it may not appear in your orders until thursday

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

View this Answer within the discussion

This message was authored by: cookiemonsteruk · ‎11 Oct 2022

@Angelis

The router can arrive anytime up until the day before activation

Check your orders on your my sky app or sky.com account over the next few days for your tracking number

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: Angelis · ‎11 Oct 2022

@cookiemonsteruk

I have nothing in my orders section... Neither online nor on the app

This message was authored by: cookiemonsteruk · ‎11 Oct 2022

@Angelis

Still may be too early for the hub to show

Are you a new sky customers?

Does it say anything about the engineer visit?

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: Angelis · ‎11 Oct 2022

In the email they said that my line can be activated without an engineer having to visit my home...

This message was authored by: cookiemonsteruk · ‎11 Oct 2022

@Angelis

From memory the hub is posted royal mail 48 hour so it may not appear in your orders until thursday

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

Discussion topic: Order

Order

Re: Order

All Replies

Re: Order

Re: Order

Re: Order

Re: Order

Re: Order

Was this discussion not helpful?

Search Sky Community

Start a new discussion