Discussion topic: Order not arrived

This message was authored by: Mwsh80 · ‎24 Apr 2023

My broadband is meant to go live on the 26th April but I haven't received my router yet. When will this arrive?

This message was authored by: Chrisee · ‎24 Apr 2023

@Mwsh80 you should be able to track the hub if you log into the My Sky app and look at the My Orders section. Typically they are dispsteched to arrive a few days before the activation so your's sounds to be late.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: Mwsh80 · ‎24 Apr 2023

Hi Chrissie,

Yes I've checked My Sky, but it says I don't have any orders. Very confused.com

This message was authored by: Highlinder · ‎24 Apr 2023

@Mwsh80 When was this order made and have you checked this was not cancelled for some reason?

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Discussion topic: Order not arrived

Order not arrived

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