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Discussion topic: Orange voice light and no internet light

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This message was authored by Extrasolar This message was authored by: Extrasolar

Orange voice light and no internet light

Hi, my broadband has been working for months and suddenly out of the blue the internet light stops working and the voice light shows orange on my router. When I reset the router the internet light flicks orange for a few seconds then turns off. I tried diagnosing the problem with the My Sky app and now I have to get an engineer out which will only be next week. Is there no other way to fix this issue? Thanks

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Orange voice light and no internet light

Posted by a Sky employee

If the diagnostics on the app lead to an engineer, then it'll be because of a fault. Unfortunately there is nothing you can do at this point till the fault is repaired. 

Thanks

Lisa - Sky Tech Team Expert
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