@Lisa6773 the led indicates that your hub has lost connection to the exchange. The steps Sky suggest is to run the service check innthe My Sky app over a mobile connection ignore the intial result which is from an earlier test instead click to check the broadband which should tell you if Sky are aware of a fault affecting your line. If they aren't call Sky but stay on the line tell the bit you need to report a broadband fault but dont accept offerscof texts etc and you should be routed to an agent.
=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
