Orange internet light after power cut

[squidlimerick]

My sky broadband hub is not connecting to internet after a power cut.  Ive done all the resets and stuff but no joy

Lights on router are

Power green

Internet orange

Wifi green

Phone off

Sky customer care is useless as it closes at 6 or 7 pm

[Highlinder]

@squidlimerickCould you check that there is no further problems in the area by running a broadband test.

Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

[Deadleg]

We just had this happen. All lights showing green. Replaced the modem, working now.