Discussion topic: Openreach possible scam email
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Message posted on 24 Jul 2024 06:58 PM
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Openreach possible scam email
Hi
anyone had one of these? I'm due to have fibre broadband activated by open reach soon so first thoughts it could have been real as it also says it will be forwarded to my wife's email once completed and it states her correct address. Just seems a bit clunky to come fro openreach rather than Sky
thanks in advance
Dave.
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Message posted on 25 Jul 2024 12:04 AM - last edited: 25 Jul 2024 12:05 AM
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Re: Openreach possible scam email
It could be legit
I think PTW would be Permission To Work, and OGEA is Openreach Generic Ethernet Access: both might well be relevant in this context.
Putting the address into the BT Wholesale Availability Checker may give a clue as to whether such paperwork is applicable.
https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome
It's the table and the two text lines below it which are most useful.
Remove any personal information (such as the address itself) if you post an image.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 25 Jul 2024 07:40 AM
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Re: Openreach possible scam email
Message posted on 25 Jul 2024 07:42 AM - last edited: 25 Jul 2024 07:49 AM
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Re: Openreach possible scam email
What do the first couple of lines of text below the table of speeds say?
KCI2 assure is a two stage installation and follows from a survey return that highlights potential issues.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 25 Jul 2024 07:52 AM
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Re: Openreach possible scam email
Message posted on 25 Jul 2024 09:14 AM
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Re: Openreach possible scam email
'pre built to curtilage soft' means there's Openreach duct as far as the edge of the building plot, but they'd need to dig beyond there (through soil rather than asphalt or paving)
If the email is legitimate then I'd think it's requesting permission for that to take place.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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