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Discussion topic: Openreach modem.

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This message was authored by: PaulB_119

Message posted on ‎27 Oct 2025 12:23 PM

Openreach modem.

Hi, very new here. I recently left Sky Broadband for a new provider and I have returned the WiFi router as instructed but I have no idea what I should do with the Openreach modem and power supply. Any advice on what I should do please? Thank you for any replies.
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This message was authored by: Chrisee

Message posted on ‎27 Oct 2025 12:33 PM

Re: Openreach modem.

Posted by a Superuser, not a Sky employee. Find out more

@PaulB_119 any Openreach kit should be left in place it will be required if at any point an occupier wants to buy a service from an ISP who uses Openreach line in the future. You can unplug the unit's power but dont remove the power supply.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: TimmyBGood

Message posted on ‎27 Oct 2025 12:46 PM

Re: Openreach modem.

Posted by a Superuser, not a Sky employee. Find out more

@PaulB_119 

 

Strictly speaking, an Openreach 'modem' (used for ADSL or FTTC on a copper circuit) is obsolete.

 

Openreach ONTs (for FTTP) are part of the national network and shouldn't be removed: as @Chrisee indicates you could switch it off at the mains, but ideally don't separate it from its mains plug.

* * * * * * *

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BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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