08 Aug 2023 08:25 AM
Hello - does anyone know what our options are when we have no end in sight for Openreach connecting our house to fibre? We moved in a month ago (in London) and only receive texts saying when the next text update will be. We both work from home and are about to have a new baby so it's feeling quite urgent to be connected again....is it possible to use the old phone line connection? Thanks for any help
08 Aug 2023 08:37 AM - last edited: 08 Aug 2023 08:38 AM
Posted by a Superuser, not a Sky employee. Find out more
@GrizzoSWL wrote:
....is it possible to use the old phone line connection?
Possibly if you were to cancel with Sky and then place an order with an ISP which does not resell FTTP, but even then the assumption is that all properties will be provisioned over optical cable where this is in the area. Many exchanges are now designated as 'fibre priority' which means other connectivity is effectively unavailable to ISPs at wholesale rates.
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